Our Policies

Our office is open Monday through Friday, 9:00 AM through 5:00 PM. We will be in the office to see patients by appointment only.  Should a question arise about treatment, payments, or insurance, please feel free to call.

Cancellations

We request at least one day's notice of any cancellation or change of an office appointment. Surgical cancellations should be limited to an emergency only, and we request at least two days notice. This is due to the amount of time required to coordinate scheduling and insurance pre-certification of surgical procedures.
 

Pre-Admission Testing


Surgical procedures require pre-admission testing.  You're pre-admission testing will be at the hospital in which you have chosen to have your procedure at.  The pre-admission testing office at the hospital or our office will schedule you for this at the appropriate hospital. The testing may include an, EKG, chest x-ray, CAT scan and blood work.

Pre-Certification/Referral/Authorizations


Most insurance companies require notification (pre-certification) of admission to the hospital for inpatient or outpatient treatment. If you are unsure about your policy or referral requirements, please contact your insurance company or benefits manager. We want to remind our patients that it is their responsibility to determine if we are covered by your insurance provider.  We can provide advice on what you need to ask your insurance company to determine your benefits and coverage.

Patient Privacy


We make every effort to ensure that all patient records are kept confidential. Our employees are prohibited from looking at patient records unless they are to provide services to our patients. All electronic billing complies with privacy provisions of federal law (HIPPA).