Our Policies
Our phone line is available Monday through Friday, 9:00 AM through 4:30 PM. We are available in the office by appointment only. Should a question arise about treatment, payments, or insurance, please feel free to call.
Cancellations
We request at least one day's notice of any cancellation or change of an
office appointment. Surgical cancellations should be limited to an emergency
only and we request at least two days notice due to the amount of time
required to coordinate scheduling.
Pre-Certification/Referral/Authorizations
Most insurance companies require notification (pre-certification) for surgery center or
hospital outpatient procedures. If you are unsure about
your policy or referral requirements, please contact your insurance company or
benefits manager. We routinely reach out to your private payor to attain pre-certification as well.
Patient Privacy
We make every effort to ensure that all patient records are kept confidential.
Our employees are prohibited from looking at patient records unless they are to
provide services to our patients. All electronic billing complies with privacy
provisions of federal law (HIPPA).